Total Quality Management in Human Service Organizations (Sage Human Services Guides #67) (Paperback)

Total Quality Management in Human Service Organizations (Sage Human Services Guides #67) By Lawrence L. Martin Cover Image
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This is book number 67 in the Sage Human Services Guides series.

Description


Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Product Details
ISBN: 9780803949508
ISBN-10: 0803949502
Publisher: Sage Publications, Inc
Publication Date: September 10th, 1993
Pages: 112
Language: English
Series: Sage Human Services Guides